TERMS & CONDITIONS
General
‘The Company’ is Tiny Tents Co
‘The Client’ is the person who books the Equipment or has the authority of the hirer to book the Equipment.
‘The Equipment’ means the tents and furnishings provided by the Company for the use of the Client.
‘The Hire Period’ means the time commencing with the arrival of the Equipment onsite and terminating when the Equipment is removed by the Company.
‘Delivery Zone’ is the delivery to, and collection from, the party venue.
These terms and conditions apply to all contractual agreements entered into between the Company and the Client, unless expressly stated by the Company, and upon payment of the deposit, the Client is deemed to have accepted them. Clients who pay their deposit or the total cost of their party are stating that they agree to the Rental Agreement when they make their payment.
Deposit & Booking
A $75 deposit will be required at the time of reserving your party with the remaining balance to be paid the day of the party.
Cancellation
Cancellations made within 7 days of party date are subject to forfeit of full deposit. (We understand that life happens, if a cancellation within 7 days is absolutely necessary, we do allow the option of rescheduling)
Payment
Bookings are confirmed once the $75 deposit has been received. A booking may only be deemed valid once the Client receives a booking confirmation email from the Company. The Company will send a booking confirmation email upon receipt of the deposit from the Client. Should the Company not have availability then the deposit will be returned to the Client.
Forms of Payment
We accept CASH, SQUARE and VENMO at this time.
Delivery, Set Up, and Pick Up
The Client will be available, or have a representative, to accept delivery of the Equipment and be present at pick up. The Client is responsible for the following:
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Ensure that the party area has sufficient space to set up the Equipment.
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Provide a driveway or area for unloading the delivery vehicle.
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Clear the party area of all furniture and ensure that the floors are clean, in advance of the Company’s arrival.
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Indicate the location of assembly or dismantling of equipment. The Company will take every care but, shall not be liable for any damages to the site.
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Inspect the Equipment and notify the Company immediately if there are any issues with any items, including missing or damaged items, so that the Company may correct the issues.
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Supervise any children using the Equipment during the Hire Period.
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Ensure the party room is smoke-free during the Hire Period.
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If at any time during the Hire Period the Client considers the equipment to be faulty, it is the Client’s responsibility to contact the Company by telephone to report the problem. The Company reserves the right to repair or replace the faulty Equipment as soon as is reasonably possible during the Hire Period.
The Company will not be liable for any injuries, loss, damage or expenditure incurred by the Client due to faulty equipment for any reason whatsoever.
Damage Reimbursement
The client is responsible for the care of the Equipment during the Hire Period. If Equipment is damaged, lost, or stolen the Client agrees to reimburse the Company for damage or replacement (other than ordinary wear and tear resulting from anticipated, reasonable and proper use). Indicative replacement costs include: Tiny Tent $50, Mattress $25, Decorative Pillow $20, Fur Rug $30, Bed Tray $20, Night Light $15, Fairy Lights $10, Sheets $15, Decorative Accessories (bunting, drink cups, stuffed animals, tray decorations) $20.
An additional cleaning fee of $100 will be applied if property is returned in excessively dirty conditions.
Indemnity and Hold Harmless
The Client agrees that the Company, accepts no liability for any claim for personal injury, death, loss or negligence on the part of the Company however caused. The Client is solely responsible for injuries or property damage occurring due to use of the Equipment. The Client assumes all liability for and agrees to defend, indemnify, hold harmless and protect the Company from and against any and all liability.